1. Create your PromoTix Reseller account and then login. Note: PromoTix Reseller accounts are different from standard PromoTix accounts.

2. Hit the Sell a Ticket button in the top right-hand corner of your account.

3. Fill in all of the details about your listing and the ticket(s) you are selling. Note: DO NOT upload any images of your ticket(s) or your ticket barcode(s). If you do, someone may steal your ticket(s)!

4. Once you've listed your ticket(s) for sale, wait for a buyer to purchase them. Once a buyer has purchased your ticket(s), you will receive an email from Sharetribe asking you to either accept or deny the transaction. You have 3 days to accept transactions before they are canceled automatically.

5. After accepting the transaction, use your Inbox in the top right-hand corner of your PromoTix Reseller account to communicate with your buyer. You will likely need to collect their personal details in order to transfer your ticket(s) to them.

6. Once you have collected all of the information you need, deliver your ticket(s) to the buyer:

• If the ticket(s) you sold are in the form of physical goods (for example: physical wristbands, lanyards, etc.): ship your physical items to the buyer. You can use your Inbox in your PromoTix Reseller account to collect the buyer's shipping information.
• If the ticket(s) you sold were issued by PromoTix: transfer your ticket(s) to the buyer by following these instructions here.
• If the ticket(s) you sold were not issued by PromoTix: transfer your ticket(s) to the buyer according to the issuing platform(s) instructions.

7. Once the buyer receives your ticket(s), they will have the option to either mark the order as "Completed" or dispute it.

8. That's it! Once the buyer has marked your order as "Completed," your funds minus all applicable fees (please see below) will be automatically deposited into your bank account within 5 business days. If your buyer does not mark the order as "Completed," your funds will still be automatically deposited into your bank account within 5 business days after the event, or within 85 days from the sale, whichever is soonest.

1. Create your PromoTix Reseller account and then login. Note: PromoTix Reseller accounts are different from standard PromoTix accounts.

2. Browse listings and find event ticket(s) you want to buy. Once you have found a listing you would like to purchase, click on the Buy Tickets button in the top right hand-corner of the listing.

3. Enter in your payment information to complete the purchase. You will notice a pre-authorized charge on your card statement, however your payment will not be processed until the seller accepts the transaction. Sellers have 3 days to accept transactions before they are canceled automatically.

4. Use your Inbox in the top right-hand corner of your PromoTix Reseller account to communicate with the seller. You will likely need to provide your personal details in order for the seller to transfer their ticket(s) to you.

5. Once the seller accepts the transaction, your payment will be processed and your funds will be held in escrow. Both you and the seller will receive a receipt of the transaction via email.

6. We will notify the seller to promptly deliver their ticket(s) to you.

7. After receiving the ticket(s), attend the event while we hold onto your money to protect your purchase.

8. After you have attended the event, if there were no issues with your purchase, mark the order as "Completed" in your PromoTix Reseller account. To mark the order as "Completed", check your Inbox in the top right-hand corner of your PromoTix Reseller account. Note: only mark your order as "Completed" once you have verified that there are no issues with your order.

9. Once you have marked the order as "Completed", the seller will receive their payment within 5 business days.